Member Focus

Twice monthly emails on integrating membership systems, automating workflows and optimising member journeys to improve your service for your members

Every two weeks, I send advice and strategies on building automated and integrated systems to serve your members, improve engagement and conversion from non-member to member.

Some of what I cover:

  • build engagement and retention through better onboarding, personalisation and improving the member experience
  • saving manual admin by automating processes
  • integrating systems so that you have the right data in the right place to better serve your members
  • understanding what's working and what isn't through analytics

Who is this for?

For leaders of membership organisations, associations, membership sites and anyone else who is interested in better serving members