Member Focus

Twice monthly strategies on better serving members through integrating membership systems, automating workflows and optimising member journeys

Every two weeks, I send advice and strategies on building automated and integrated systems to better serve your members, improve engagement and conversion from non-member to member.

Some of what I cover:

  • build engagement and retention through better onboarding, personalisation and improving the member experience
  • saving manual admin by automating processes
  • integrating systems so that you have the right data in the right place to better serve your members
  • understanding what's working and what isn't through analytics

Who is this for?

For leaders of membership organisations, associations, membership sites and anyone else who is interested in better serving members

Get Member Focus (free)